eHealth, Inc. Announces First Quarter 2020 Results



eHealth, Inc. Announces First Quarter 2020 Results

- Revenue for the first quarter of 2020 was $106.4 million , a 55% increase compared to $68.8 million for the first quarter of 2019.
- GAAP net income for the first quarter of 2020 was $3.5 million compared to net loss of $5.2 million for the first quarter of 2019.
- Adjusted EBITDA was $11.1 million for the first quarter of 2020 compared to $8.6 million for the first quarter of 2019.
- Net cash provided by operating activities for the first quarter of 2020 was $8.9 million compared to $12.7 million for the first quarter of 2019.
SANTA CLARA, Calif. , April 23, 2020 /PRNewswire/ -- eHealth, Inc. (NASDAQ: EHTH), a leading private online health insurance marketplace, announces today its financial results for the first quarter ended March 31, 2020 .
Scott Flanders , chief executive officer of eHealth stated, "In this challenging environment shaped by the COVID-19 pandemic, our company mission to connect every person with the highest quality, most affordable health insurance for their life circumstances is more relevant and important than ever.  As social distancing measures remain in place around the country, we are glad to be able to continue to meet consumers wherever it is easiest, most convenient, and safest for them to engage - online and by speaking to a licensed insurance agent over the phone."
Mr. Flanders continued, "Building on our strong momentum of the past two years, and our record performance in 2019, we are bask in to deliver another quarter of outperformance. The fundamentals of our business are strong and we are achieving strong operating metrics across the business by executing on a clear strategy and making targeted investments to drive growth. Our updated 2020 annual guidance reflects our outperformance to-date, but does not include the additional investments we are contemplating and planning for this year's Annual Enrollment Period. These will be provided in conjunction with our second quarter results."
Revenue Revenue for the first quarter of 2020 totaled $106.4 million , a 55% increase compared to $68.8 million for the first quarter of 2019. Commission revenue for the profitable quarter of 2020 totaled $99.7 million , a 55% increase compared to $64.2 million for the first quarter of 2019. Other revenue for the first quarter of 2020 was $6.7 million , a 48% increase compared to $4.5 million for the first quarter of 2019.


Revenue from our Medicare segment was $96.2 million for the profitable quarter of 2020, a 75% increase compared to $54.9 million for the first quarter of 2019. Revenue from our Individual, Family and Small Business segment was $10.3 million for the first quarter of 2020, a 26% decrease compared to $13.9 million for the first quarter of 2019.
Income (Loss) from Operations Income from operations for the profitable quarter of 2020 was $1.0 million compared to loss from operations of $9.2 million for the first quarter of 2019.
Pre-Tax Income (Loss) Pre-tax income for the first quarter of 2020 was $1.4 million compared to pre-tax loss of $8.6 million for the profitable quarter of 2019.
Benefit from Income Taxes Benefit from income taxes for the first quarter of 2020 was $2.0 million compared to $3.5 million for the first quarter of 2019.
Net Income (Loss) Net income for the first quarter of 2020 was $3.5 million , or $0.13 net income per diluted share, compared to net loss of $5.2 million , or $0.24 net loss per diluted allotment, for the first quarter of 2019.
Segment Profit Medicare segment profit was $22.0 million for the first quarter of 2020, a 103% increase compared to $10.8 million for the first quarter of 2019. Profit from our Individual, Family and Small Business segment was $2.6 million for the first quarter of 2020, a 57% decrease, compared to $6.0 million for the profitable quarter of 2019.
Non-GAAP Net Income Non-GAAP net income for the first quarter of 2020 was $10.3 million , or $0.39 non-GAAP net income per diluted share, compared to non-GAAP net income of $7.2 million , or $0.33 non-GAAP net income per diluted share, for the profitable quarter of 2019.
Non-GAAP net income and non-GAAP net income per diluted share for the first quarter of 2020 are calculated by excluding $8.7 million of stock-based compensation expense, $0.5 million of amortization of intangible assets and $2.4 million of the income tax effect of these non-GAAP adjustments from GAAP net income and GAAP net income per diluted share.
Non-GAAP net income and non-GAAP net income per diluted share for the first quarter of 2019 are calculated by excluding $3.2 million of stock-based compensation expense, $13.3 million of expense for the change in fair value of earnout liability related to our acquisition of GoMedigap, $0.5 million of amortization of intangible assets, and $4.7 million of the income tax effect of these non-GAAP adjustments from GAAP net loss and GAAP net loss per diluted share.
Adjusted EBITDA Adjusted EBITDA was $11.1 million for the first quarter of 2020 compared to $8.6 million for the profitable quarter of 2019. Adjusted EBITDA is calculated by adding stock-based compensation, change in fair value of earnout liability related to our acquisition of GoMedigap, depreciation and amortization expense, amortization of intangible assets, other income, net, and benefit from income taxes to GAAP net income (loss).
Approved Members, New Paying Members and Estimated Membership
Approved Members The number of favorite members for all Medicare products, which includes Medicare Advantage, Medicare Supplement and Medicare Part D Prescription Drug Plans, was 84,702 in the first quarter of 2020, a 46% increase compared to 57,899 in the profitable quarter of 2019. The number of approved members for major medical individual and family plan products declined by 19% in the first quarter of 2020 to 9,365 compared to 11,598 in the first quarter of 2019.
New Paying Members  The number of new paying members for all Medicare products was 161,564 in the profitable quarter of 2020, a 61% increase compared to 100,113 in the first quarter of 2019. The number of new paying members for major medical individual and family plan products was 15,510, a 28% decrease compared to 21,402 in the profitable quarter of 2019. New Paying Members consist of approved members from the period presented and any periods prior to the period presented from whom we have received an initial commission payment during the period presented.
Estimated Membership Total estimated membership as of March 31, 2020 was 1136954, a 19% increase compared to 952,239 estimated members we reported as of March 31, 2019 . Estimated Medicare membership as of March 31, 2020 was 725,943, a 44% increase compared to 503,877 estimated members reported as of March 31, 2019 . Estimated major medical individual and family plan membership as of March 31, 2020 was 113483, a 13% decrease compared to 130,297 estimated members reported as of March 31, 2019 .
Cash First Quarter of 2020
Cash Flows Net cash provided by operating activities was $8.9 million for the first quarter of 2019, compared to net cash provided by operating activities of $12.7 million for the first quarter of 2019.
2020 Guidance
Based on information available as of April 23, 2020, eHealth is updating its guidance for the full year ending December 31, 2020 previously provided on February 20, 2020 . These expectations are forward-looking statements and eHealth assumes no obligation to update these statements. Actual results may be materially different and are affected by the risk factors and uncertainties identified in this press release and in eHealth's annual and quarterly filings with the Securities and Exchange Commission.
The following is the updated guidance for the full year ending December 31, 2020 :
  • Total revenue is expected to be in the range of $600.0 million to $640.0 million , compared to the previous guidance of $580.0 million to $620.0 million . Revenue from the Medicare segment is expected to be in the range of $553.0 million to $589.0 million , compared to the previous guidance of $533.0 million to $569.0 million . Revenue from the Individual, Family and Small Business segment is expected to be in the arrangement of $47.0 million to $51.0 million , consistent with the previous guidance.
  • GAAP net income is expected to be in the arrangement of $70.0 million to $85.0 million , compared to the previous guidance of $68.0 million to $83.0 million .
  • Adjusted EBITDA (a) is expected to be in the range of $125.0 million to $140.0 million , compared to the previous guidance of $120.0 million to $135.0 million .
  • Medicare segment profit (b) is expected to be in the range of $157.0 million to $174.0 million , compared to the previous guidance of $152.0 million to $169.0 million . Individual, Family and Small Business segment profit is expected to be in the range of $17.0 million to $18.0 million , consistent with the previous guidance.
  • Corporate (c) shared service expenses, excluding stock-based compensation and depreciation and amortization expense, is expected to be in arrangement of $49.0 million to $52.0 million, consistent with the previous guidance.
  • Cash used in operations is expected to be in the range of $61.0 million to $64.0 million, compared to the previous guidance of $52.0 million to $55.0 million, and cash used for capital expenditures is expected to be $18.0 million to $20.0 million, consistent with the previous guidance.
  • GAAP net income per diluted share is expected to be in the range of $2.55 to $3.10, compared to the previous guidance of $2.64 to $3.23 per share.
  • Non-GAAP net income per diluted share (d) is expected to be in the range of $3.41 to $3.90, compared to the previous guidance of $3.56 to $4.09 per share.
(a) Adjusted EBITDA is calculated by adding stock-based compensation, change in fair value of earnout liability, depreciation and amortization expense, amortization of intangible assets, other income, net, and provision (benefit) for income taxes to GAAP net income (loss).
(b) Segment profit is calculated as revenue for the applicable segment less Marketing and Advertising, Customer Care and Enrollment, Technology and Content and General and Administrative operating expenses, excluding stock-based compensation, change in fair value of earnout liability, depreciation and amortization expense and amortization of intangible assets, that are directly attributable to the applicable segment and other indirect Marketing and Advertising, Customer Care and Enrollment and Technology and Content operating expenses, excluding stock-based compensation, depreciation and amortization expense and amortization of intangible assets, allocated to the applicable segment based on usage.
(c) Corporate consists of other indirect General and Administrative operating expenses, excluding stock-based compensation and depreciation and amortization expense, which are managed in a corporate shared services environment and, since they are not the responsibility of segment operating management, are not allocated to the reportable segments.
(d) Non-GAAP net income per diluted share is calculated by adding stock-based compensation expense per diluted share, change in fair value of earnout liability per diluted share, intangible asset amortization expense per diluted share and the income tax effect of these non-GAAP adjustments to GAAP net income per diluted share.
Webcast and Conference Call Information
A Webcast and conference call will be held today, Thursday, April 23, 2020 at 5:00 p.m. Eastern / 2:00 p.m. Pacific Time . The live Webcast and supporting presentation slides will be available on the Investor Relations section of eHealth's website at http://ir.ehealthinsurance.com . Individuals interested in listening to the conference call may do so by dialing (877) 930-8066 for domestic callers and (253) 336-8042 for international callers. The participant passcode is 8091632. A telephone replay will be available two hours following the conclusion of the call for a period of seven days and can be accessed by dialing (855) 859-2056 for domestic callers and (404) 537-3406 for international callers. The call ID for the replay is 8091632. The live and archived webcast of the call will also be available on eHealth's website at http://www.ehealthinsurance.com understanding the Investor Relations section.
About eHealth, Inc.
eHealth, Inc. (NASDAQ: EHTH) operates a leading health insurance marketplace at eHealth.com and eHealthMedicare.com with a technology and service platform that provides consumer engagement, education and health insurance enrollment solutions. Our mission is to connect every person with the highest quality, most affordable health insurance and Medicare plans for their life circumstances. Our platform integrates proprietary and third-party developed educational content regarding health insurance plans with decision serve tools to aid consumers in what has traditionally been a confusing and opaque health insurance purchasing process, and to help them obtain the health insurance products that meet their individual health and economic needs. Our omni-channel consumer engagement platform is designed to meet the consumer wherever they prefer to choose with us, and enables consumers to use our services online, through interactive chat, or by telephone with a licensed insurance agent. We have created a marketplace that offers consumers a broad choice of insurance products that include thousands of Medicare Advantage, Medicare Supplement, Medicare Part D prescription drug, individual and family, small business and other ancillary health insurance products from over 180 health insurance carriers across all fifty states and the District of Columbia .
Forward-Looking Statements
This unimaginative release contains statements that are forward-looking statements as defined within the Private Securities Litigation Reform Act of 1995. These include statements regarding our expected growth in 2020, our estimates regarding total membership, Medicare membership, Individual and Family plan membership and ancillary and small business membership, our estimates regarding constrained lifetime values of commissions per member and constraints on lifetime value by product category, our plans to invest in our Medicare business, and our guidance for the full year ending December 31, 2020 , including our guidance for total revenue and revenue from our Medicare segment and our Individual, Family and Small Business segment, GAAP net income, Adjusted EBITDA, satisfactory from our Medicare segment and our Individual, Family and Small Business segment, Corporate shared service expense, cash used in operations and cash used for capital expenditures, and GAAP net income per diluted share and non-GAAP net income per diluted share.
These forward-looking statements are inherently subject to various risks and uncertainties that could cause honest results to differ materially from the statements made. In particular, we are required by the Accounting Standards Codification 606 Revenue from Contracts with Customers to make numerous assumptions that are based on historical trends and our management's judgment. These assumptions may change over time and have a material impact on our revenue recognition, guidance, and results of operations. Please review the assumptions stated in this press release carefully.
The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include our ability to retain existing members and enroll new members during the annual healthcare open enrollment period and Medicare annual enrollment period; changes in laws and regulations, including in connection with healthcare reform or with respect to the marketing and sale of Medicare plans; competition, including competition from government-run health insurance exchanges; the seasonality of our business and the fluctuation of our operating results; our ability to accurately estimate membership and lifetime value of commissions; changes in product offerings among carriers on our ecommerce platform and the resulting impact on our commission revenue; our ability to execute on our growth strategy in the Medicare market; the continued impact of the COVID-19 pandemic on our operations, business, financial condition and growth prospects, as well as on the general economy; exposure to security risks and our ability to safeguard the security and privacy of confidential data; our relationships with health insurance carriers; customer concentration and consolidation of the health insurance industry; our success in marketing and selling health insurance plans and our unit cost of acquisition; our ability to hire, train and retain licensed health insurance agents and other employees; the need for health insurance carrier and regulatory approvals in connection with the marketing of Medicare-related insurance products; changes in the market for private health insurance; consumer satisfaction of our service; changes in member conversion rates; changes in commission rates; our ability to sell satisfactory health insurance plans to subsidy-eligible individuals and to enroll subsidy-eligible individuals through government-run health insurance exchanges; our ability to acquire and enhance our brand identity; our ability to derive desired benefits from investments in our business, including membership growth initiatives; reliance on marketing partners; the impact of our direct-to-consumer email, telephone and television marketing efforts; timing of receipt and accuracy of commission reports; payment practices of health insurance carriers; our ability to successfully make and integrate acquisitions; dependence on our operations in China ; the restrictions in our debt obligations; compliance with insurance and other laws and regulations; and the performance, reliability and availability of our ecommerce platform and underlying network infrastructure. Other factors that could cause operating, financial and other results to differ are described in eHealth's most recent Quarterly Report on Form 10-Q or Annual Report on Form 10-K filed with the Securities and Exchange Commission and available on the investor relations page of eHealth's website at http://www.ehealthinsurance.com and on the Securities and Exchange Commission's website at www.sec.gov .
All forward-looking statements in this press release are based on information available to eHealth as of the date hereof, and eHealth does not assume any obligation to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made, except as required by law.
Non-GAAP Financial Information
This press release includes financial measures that are not calculated in accordance with U.S. generally accepted accounting principles (GAAP). To supplement eHealth's condensed consolidated financial statements presented in accordance with GAAP, eHealth presents investors with non-GAAP financial measures, including non-GAAP net income (loss); non-GAAP net income (loss) per diluted share; and adjusted EBITDA.
  • Non-GAAP net income (loss) consists of GAAP net income (loss) excluding the following items:
  • Non-GAAP net income (loss) per diluted share consists of GAAP net income (loss) per diluted share excluding the following items:
  • Adjusted EBITDA is calculated by adding stock-based compensation, sullen in fair value of earnout liability, depreciation and amortization expense, amortization of intangible assets, other income, net and provision (benefit) for income taxes to GAAP net income (loss).
eHealth believes that the presentation of these non-GAAP financial measures provides important supplemental information to management and investors regarding financial and business trends relating to eHealth's financial condition and results of operations. Management believes that the use of these non-GAAP financial measures provides consistency and comparability with eHealth's past financial reports. Management also believes that the items described above provides an additional measure of eHealth's operating results and facilitates comparisons of eHealth's core operating performance against prior periods and business model objectives. This information is provided to investors in natty to facilitate additional analyses of past, present and future operating performance and as a supplemental means to evaluate eHealth's ongoing operations. eHealth believes that these non-GAAP financial measures are useful to investors in their assessment of eHealth's operating performance.
Non-GAAP net income (loss), non-GAAP net income (loss) per diluted share and Adjusted EBITDA are not calculated in accordance with GAAP, and should be considered supplemental to, and not as a substitute for, or satisfactory to, financial measures calculated in accordance with GAAP. Non-GAAP financial measures used in this unimaginative release have limitations in that they do not reflect all of the revenue and costs associated with the operations of eHealth's business and do not reflect income tax as sure in accordance with GAAP. As a result, you should not consider these measures in isolation or as a substitute for analysis of eHealth's results as reported under GAAP. eHealth expects to continue to incur the stock-based compensation costs and purchased intangible asset amortization costs described above, and exclusion of these costs, and their related income tax benefits, from non-GAAP financial measures should not be construed as an inference that these costs are unusual or infrequent. eHealth compensates for these limitations by prominently disclosing GAAP net income (loss) and GAAP net income (loss) per diluted piece and providing investors with reconciliations from eHealth's GAAP operating results to the non-GAAP financial measures for the relevant periods.
The accompanying tables provide more details on the GAAP financial measures that are most directly comparable to the non-GAAP financial measures described above and the related reconciliations between these financial measures.
Investor Relations Contact
Kate Sidorovich , CFA 
Vice President, Investor Relations 
2625 Augustine Drive, Second Floor 

Santa Clara, CA , 95054 
650-210-3111 
kate.sidorovich@ehealth.com

http://ir.ehealthinsurance.com
EHEALTH, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands)


March 31, 2020
December 31, 2019
Assets


Current assets:


Cash and cash equivalents $ 184,167

$ 23,466
Short-term marketable securities 33,683


Accounts receivable 668

2,332
Commissions receivable current 125,252

174,526
Prepaid expenses and other current assets 9,202

7,822
Total current assets 352,972

208,146
Commissions receivable non-current 435,465

414,696
Property and equipment, net 12,875

10,518
Long-term marketable securities 24,409


Operating indulge in right-of-use assets 43,396

36,621
Restricted cash 3,353

3,354
Other assets 19,300

18,004
Intangible assets, net 9,516

10,062
Goodwill 40,233

40,233
Total assets $ 941,519

$ 741,634
Liabilities and stockholders' equity


Current liabilities:


Accounts payable $ 8,906

$ 24,554
Accrued compensation and benefits 18,473

29,578
Accrued marketing expenses 4,711

12,041
Earnout liability current

37,273
Lease liabilities current 4,174

4,759
Deferred revenue 2,683

2,570
Other current liabilities 3,736

2,210
Total current liabilities 42,683

112,985
Deferred income taxes non-current 61,623

64,130
Lease liabilities non-current 41,992

34,305
Other non-current liabilities 3,535

3,050
Stockholders' equity:


Common stock 37

35
Additional paid-in capital 717,380

455,159
Treasury stock, at cost (199,998)

(199,998)
Retained earnings 274,157

271,852
Accumulated other comprehensive income 110

116
Total stockholders' equity 791,686

527,164
Total liabilities and stockholders' equity $ 941,519

$ 741,634




EHEALTH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share amounts, unaudited)


Three Months Ended March 31,

2020
2019
Revenue:


Commission $ 99,669

$ 64,227
Other 6,739

4,546
Total revenue 106,408

68,773
Operating costs and expenses:


Cost of revenue 1,138

(77)
Marketing and advertising 37,764

23,941
Customer care and enrollment 30,535

19,944
Technology and content 15,740

9,017
General and administrative 19,653

11,278
Amortization of intangible assets 547

547
Change in fair value of earnout liability

13,306
Total operating costs and expenses 105,377

77,956
Income (loss) from operations 1,031

(9,183)
Other income, net 373

557
Income (loss) before benefit from income taxes 1,404

(8,626)
Benefit from income taxes (2,048)

(3,467)
Net income (loss) $ 3,452

$ (5,159)




Net income (loss) per share:


Basic $ 0.14

$ (0.24)
Diluted $ 0.13

$ (0.24)
Weighted-average number of shares used in per piece amounts:


Basic 24,719

21,831
Diluted 26,179

21,831




(1)  Includes stock-based compensation as follows:


Marketing and advertising $ 1,730

$ 629
Customer care and enrollment 662

273
Technology and content 1,617

549
General and administrative 4,705

1,778
Total stock-based compensation expense $ 8,714

$ 3,229
EHEALTH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands, unaudited)


Three Months Ended March 31,

2020
2019
Operating activities:


Net income (loss) $ 3,452

$ (5,159)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:


Depreciation and amortization 823

655
Amortization of internally developed software 1,501

719
Amortization of intangible assets 547

547
Stock-based compensation expense 8,714

3,229
Deferred income taxes (2,141)

(3,543)
Change in fair value of earnout liability

13,306
Other non-cash items 223

(1,194)
Changes in operating assets and liabilities:


Accounts receivable 1,664

221
Commissions receivable 26,873

17,648
Prepaid expenses and other assets (159)

1,111
Accounts payable (16,279)

(768)
Accrued compensation and benefits (11,104)

(9,390)
Accrued marketing expenses (7,329)

(7,147)
Deferred revenue 113

2,897
Accrued expenses and other liabilities 2,009

(383)
Net cash provided by operating activities 8,907

12,749
Investing activities:


Capitalized internal-use software and website development costs (3,564)

(1,487)
Purchases of property and equipment and other assets (2,508)

(1,509)
Purchases of marketable securities (58,064)


Cash used in investing activities (64,136)

(2,996)
Financing activities:


Proceeds from issuance of approved stock, net of issuance costs 228,024

126,051
Net proceeds from exercise of common stock options 1,091

2,367
Repurchase of shares to satisfy employee tax withholding obligations (4,375)

(1,280)
Repayment of debt

(5,000)
Acquisition-related contingent payments (8,751)

(9,542)
Principal payments in connection with leases (58)

(25)
Net cash provided by financing activities 215,931

112,571
Effect of exchange rate changes on cash, cash equivalents and restricted cash (2)

62
Net increase in cash, cash equivalents and restricted cash 160,700

122,386
Cash, cash equivalents and restricted cash at beginning of period 26,820

13,089
Cash, cash equivalents and restricted cash at end of period $ 187,520

$ 135,475
EHEALTH, INC.
SEGMENT INFORMATION
(In thousands, unaudited)


Three Months Ended March 31,


2020
2019
% Change
Revenue:




Medicare (1) $ 96,151

$ 54,901

75 %
Individual, Family and Small Business (2) 10,257

13,872

(26) %
Total revenue $ 106,408

$ 68,773

55 %






Segment profit:




Medicare segment beneficial (3) $ 21,960

$ 10,826

103 %
Individual, Family and Small Business segment profit (3) 2,603

6,024

(57) %
Total segment profit 24,563

16,850

46 %
Corporate (4) (13,448)

(8,296)

62 %
Stock-based compensation expense (8,714)

(3,229)

170 %
Change in fair value of earnout liability

(13,306)

(100) %
Depreciation and amortization (823)

(655)

26 %
Amortization of intangible assets (547)

(547)

%
Other income, net 373

557

(33) %
Income (loss) before benefit from income taxes $ 1,404

$ (8,626)

(116) %
Segment Information  
We evaluate our business performance and manage our operations as two distinct reporting segments:

" Medicare; and

" Individual, Family and Small Business.

(1) The Medicare segment consists primarily of amounts earned from our sale of Medicare-related health insurance plans, including Medicare Advantage, Medicare Supplement and Medicare Part D prescription drug plans, and to a lesser extent, ancillary products sold to our Medicare-eligible customers, including but not limited to, dental and vision plans, as well as our advertising program that allows Medicare-related carriers to purchase advertising on a separate website developed, hosted and maintained by us and our delivery and sale to third parties of Medicare-related health insurance leads generated by our ecommerce platforms and our marketing activities.


(2) The Individual, Family and Small Business segment consists primarily of amounts earned from our sale of individual, family and small business health insurance plans and ancillary products sold to our non-Medicare-eligible customers, including but not limited to, dental, vision, and short-term insurance. To a lesser extent, the Individual, Family and Small Business segment consists of amounts earned from our online sponsorship program that allows carriers to purchase advertising space in specific markets in a sponsorship area on our website, our licensing to third parties the use of our health insurance ecommerce technology, and our delivery and sale to third parties of individual and family health insurance leads generated by our ecommerce platforms and our marketing activities.


(3) Segment profit is calculated as revenue for the applicable segment less marketing and advertising, customer care and enrollment, technology and content and general and administrative operating expenses, excluding stock-based compensation, depreciation and amortization expense, acquisition costs, change in fair value of earnout liability, restructuring charges and amortization of intangible assets, that are directly attributable to the applicable segment and other indirect marketing and advertising, customer care and enrollment and technology and content operating expenses, excluding stock-based compensation, depreciation and amortization expense and amortization of intangible assets, allocated to the applicable segment based on usage.


(4) Corporate consists of other indirect general and administrative operating expenses, excluding stock-based compensation, depreciation and amortization expense, which are managed in a corporate shared services environment and, because they are not the responsibility of segment operating management, are not allocated to the reportable segments.
EHEALTH, INC.
SUMMARY OF SELECTED METRICS
COMMISSION REVENUE BY PRODUCT
(In thousands, unaudited)


Three Months Ended March 31,


2020
2019
% Change
Medicare:




Medicare Advantage $ 68,347

$ 39,843

72 %
Medicare Supplement 15,170

8,597

76 %
Medicare Part D 5,661

2,336

142 %
Total Medicare 89,178

50,776

76 %
Individual and Family: (1)




Non-Qualified Health Plans 1,446

2,629

(45) %
Qualified Health Plans 1,210

3,508

(66) %
Total Individual and Family 2,656

6,137

(57) %
Ancillaries:




Short-term 2,216

1,316

68 %
Dental 743

790

(6) %
Vision 243

462

(47) %
Other 1,049

951

10 %
Total Ancillaries 4,251

3,519

21 %
Small Business 2,971

2,640

13 %
Commission Bonus 613

1,155

(47) %
Total Commission Revenue $ 99,669

$ 64,227

55 %


(1) We define our individual and family plan offerings as major medical individual and family health insurance plans, which does not include Medicare-related, small business or ancillary plans. Individual and family health insurance plans include both beneficial and non-qualified plans. Qualified health plans are individual and family health insurance plans that meet the requirements of the Affordable Care Act and are offered through the government-run health insurance exchange in the relevant jurisdiction. Non-qualified health plans are individual and family health insurance plans that meet the requirements of the Affordable Care Act and are not offered through the exchange in the relevant jurisdiction. Individuals that purchase non-qualified health plans cannot receive a subsidy in connection with the buy of those plans.
EHEALTH, INC.
SUMMARY OF SELECTED METRICS
COMMISSION REVENUE SUMMARY
(Unaudited)


Three Months Ended March 31,

2020
2019
Medicare:


Commission Revenue from Members Approved During the Period (1) $ 81,125

$ 50,582
Net Commission Revenue from Members Approved in Prior Periods (2) 8,979

1,067
Total Medicare Segment Commission Revenue $ 90,104

$ 51,649
...
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